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Octopus Deploy

Intermittent service disruption for a small number of customers

Partial outage Lasted 4d 19h · started · Octopus Deploy's page

Level
confirmed
Worst impact
Partial outage
Components
Octopus Cloud
Regions
us

What to do

  • Check whether you use Octopus Deploy Octopus Cloud in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4d 19h it lasted.

    Anything that failed between 2025-01-30 07:24 UTC and 2025-02-04 03:07 UTC may need a replay.
  • Subscribe to Octopus Deploy's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=octopus works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Octopus Deploy 2

  1. investigating

    Internal monitoring notified us that a small number of Octopus Cloud instances were terminated for excess memory use up to 12 hours after a recent a software upgrade. These instances were automatically restarted and resumed functioning correctly. At this stage we are investigating to determine the cause of the excess memory use. If you believe you are affected by this issue please contact support@octopus.com

    provider

  2. resolved

    Two seperate recent changes were identified as causes of the excess memory use. These changes have been rolled back, and we have confirmed through monitoring that memory use has returned to normal on the affected instances. No further crashes terminations have been observed.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-28131a4670

Is Octopus Deploy still down?

No, this incident was resolved 2025-02-04 03:07 UTC. For Octopus Deploy's live state, see https://down.guide/octopus.

How long did it last?

4d 19h, from 2025-01-30 07:24 UTC to 2025-02-04 03:07 UTC, by the times Octopus Deploy posted.

What was affected?

Octopus Deploy named Octopus Cloud in us.

What caused it?

Octopus Deploy hasn't published a root cause. If it does, it shows here.

Where does this come from?

Octopus Deploy's official status page, https://status.octopus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.