# https://g.octopushq.com Certificate issues

- Provider: [Octopus Deploy](https://down.guide/octopus)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 32m
- started 2026-07-31 13:32 UTC
- Octopus.com, Octopus Cloud
- id: DWN-2a5452be2a
- Official page: https://stspg.io/jch14qntcrn4

## Updates from Octopus Deploy
### 2026-07-31 13:32 UTC: investigating
We are currently investigating issues with our certificate for https://g.octopushq.com. Customers may see issues with build servers trying to download the CLI using V5 and below build server steps.

### 2026-07-31 14:02 UTC: monitoring
We have identified and mitigated the certificate issues for https://g.octopushq.com with our URL Shortening service. 
All g.octopushq.com URLs should now present the certificate. Most notably, customers should now be able to download the Octopus CLI tooling when using step versions earlier than 6.
Please email support@octopus.com if you are still seeing issues, we will continue to monitor this over the next few hours.

### 2026-07-31 15:04 UTC: resolved
This issue has now been resolved. Thank you for your patience whilst we investigated the incident. If you are having any further issues please email support@octopus.com.

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