# Performance issues identified with Octopus Cloud

- Provider: [Octopus Deploy](https://down.guide/octopus)
- Level: confirmed
- Impact: Degraded
- lasted 8h 5m
- started 2025-03-05 14:17 UTC
- Octopus Cloud
- eu, us
- id: DWN-50e3e56b63
- Official page: https://stspg.io/glmcbk2sqpf9

## Updates from Octopus Deploy
### 2025-03-05 14:17 UTC: investigating
Octopus Deploy is aware of performance issues for some customers on Octopus Cloud. Our engineers are investigating and we will provide an update soon.

### 2025-03-05 16:17 UTC: investigating
We continue to see issues with our upstream to instances within the WestEU region. We are awaiting further information from Azure.

### 2025-03-05 22:23 UTC: resolved
Azure have advised us this issue has been mitigated.
Octopus Cloud instances in the West Europe region were affected on 5 March from 6 AM to 5 PM UTC.
Azure will be providing us with a Root Cause Analysis, after which we can share more information.

From the builder: does your app depend on Octopus Deploy? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=octopus) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Octopus Deploy.

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