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Octopus Deploy

ADO 'Use Octopus CLI Tool' step Certificate Issue

Degraded Lasted 7h 49m · started · Octopus Deploy's page

Level
confirmed
Worst impact
Degraded
Down Index
22of 100

What to do

  • Check whether your product depends on Octopus Deploy. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7h 49m it lasted.

    Anything that failed between 2025-02-12 13:47 UTC and 2025-02-12 21:36 UTC may need a replay.
  • Subscribe to Octopus Deploy's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=octopus works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Octopus Deploy 3

  1. investigating

    We're investigating an issue with the v5 and below versions of the step 'Use Octopus CLI Tool' on build servers where customers are seeing the error 'unable to verify the first certificate'. This is currently affecting customer deployments due to not being able to install the depreciated version of the OctoCLI. The v6 versions of our ADO extension tasks do not require the OctoCLI so upgrading to our v6 steps will resolve this issue. Find out more information about the migration to the new step version here: https://octopus.com/blog/azure-devops-octopus-v6

    provider

  2. monitoring

    We have updated the certificate chain on our host, which has resolved the verification issues. We are continuing to monitor the outcome of this change.

    provider

  3. resolved

    We've had no further reports of this issue following the certificate update, and customers have indicated that they are back up and deploying. If you encounter any further issues, please email support@octopus.com

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8a5bc62488

Is Octopus Deploy still down?

No, this incident was resolved 2025-02-12 21:36 UTC. For Octopus Deploy's live state, see https://down.guide/octopus.

How long did it last?

7h 49m, from 2025-02-12 13:47 UTC to 2025-02-12 21:36 UTC, by the times Octopus Deploy posted.

What caused it?

Octopus Deploy hasn't published a root cause. If it does, it shows here.

Where does this come from?

Octopus Deploy's official status page, https://status.octopus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.