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Octopus Deploy

Octopus Cloud - intermittent deployment failures when using Git Credentials - MultipleActiveResultSets error

Partial outage Lasted 2d 23h · started · Octopus Deploy's page

Level
confirmed
Worst impact
Partial outage
Down Index
33of 100

What to do

  • Check whether your product depends on Octopus Deploy. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2d 23h it lasted.

    Anything that failed between 2024-06-18 09:01 UTC and 2024-06-21 08:20 UTC may need a replay.
  • Subscribe to Octopus Deploy's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=octopus works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Octopus Deploy 2

  1. identified

    Customers have reported intermittent failures when deploying using Git Credentials. Deployments fail, showing an error message similar to "There is already an open DataReader associated with this connection which must be closed first. The connection does not support MultipleActiveResultSets". We have identified this problem was introduced by a recent code change, affecting Octopus Deploy versions 2024.3.2940 or higher. Our engineering team is investigating further to determine a fix. Potential Workaround: Retry the deployment. The problem is intermittent in nature.

    provider

  2. resolved

    Octopus Cloud Customers have reported intermittent failures when deploying using Git Credentials. Deployments fail, showing an error message similar to "There is already an open DataReader associated with this connection which must be closed first. The connection does not support MultipleActiveResultSets".We have identified this problem was introduced by a recent code change, affecting Octopus Deploy versions 2024.3.2940 or higher. All known instances of this issue have been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8b859eb00f

Is Octopus Deploy still down?

No, this incident was resolved 2024-06-21 08:20 UTC. For Octopus Deploy's live state, see https://down.guide/octopus.

How long did it last?

2d 23h, from 2024-06-18 09:01 UTC to 2024-06-21 08:20 UTC, by the times Octopus Deploy posted.

What caused it?

Octopus Deploy hasn't published a root cause. If it does, it shows here.

Where does this come from?

Octopus Deploy's official status page, https://status.octopus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.