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Octopus Deploy

Octopus ID and a subset of Octopus.com URLS unavailable

Major outage Lasted 6d 15h · started · Octopus Deploy's page

Level
confirmed
Worst impact
Major outage
Components
Octopus.com, Octopus Cloud, Control Center (billing.octopus.com)
Down Index
55of 100

What to do

  • Check whether you use Octopus Deploy Octopus.com, Octopus Cloud, Control Center (billing.octopus.com). Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6d 15h it lasted.

    Anything that failed between 2024-08-27 13:30 UTC and 2024-09-03 04:55 UTC may need a replay.
  • Subscribe to Octopus Deploy's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=octopus works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Octopus Deploy 3

  1. investigating

    Users are reporting 502 and 504 timeouts when attempting to log into their Octopus.com accounts, limiting access to Octopus Cloud and Control Center. A small subset of Octopus.com URLs are also impacted: Octopus.com/blog Octopus.com/start

    provider

  2. monitoring

    Services are currently operational. Our team is continuing to investigate the root cause.

    provider

  3. resolved

    Services have been operational and stable since recovery 6 days ago. The incident was caused by an abnormally high frequency of requests, resulting in degraded service. We have relieved the bottleneck and are investigating why the compensating controls we had in place didn't compensate as expected.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a09bf585a8

Is Octopus Deploy still down?

No, this incident was resolved 2024-09-03 04:55 UTC. For Octopus Deploy's live state, see https://down.guide/octopus.

How long did it last?

6d 15h, from 2024-08-27 13:30 UTC to 2024-09-03 04:55 UTC, by the times Octopus Deploy posted.

What was affected?

Octopus Deploy named Octopus.com, Octopus Cloud, Control Center (billing.octopus.com).

What caused it?

Octopus Deploy hasn't published a root cause. If it does, it shows here.

Where does this come from?

Octopus Deploy's official status page, https://status.octopus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.