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Octopus Deploy

Emails are currently not being delivered

Partial outage Lasted 3h 56m · started · Octopus Deploy's page

Level
confirmed
Worst impact
Partial outage
Components
Octopus Cloud, Control Center (billing.octopus.com), Sign-in/Sign-up (octopus.com)
Down Index
40of 100

What to do

  • Check whether you use Octopus Deploy Octopus Cloud, Control Center (billing.octopus.com), Sign-in/Sign-up (octopus.com). Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 56m it lasted.

    Anything that failed between 2026-02-26 01:51 UTC and 2026-02-26 05:47 UTC may need a replay.
  • Subscribe to Octopus Deploy's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=octopus works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Octopus Deploy 4

  1. identified

    Our upstream email provider is currently experiencing issues delivering emails from Octopus. This impacts all emails, including email verification during authentication, Octopus Cloud subscription invitations, and billing notifications. We're currently investigating and will update this page when we know more.

    provider

  2. identified

    We are continuing to work on a fix for this issue.

    provider

  3. identified

    Sign-in/sign-up emails have been restored. Note: emails will now be sent from donotreply@octopus.com

    provider

  4. resolved

    Email services have now been restored. Please contact support@octopus.com if you encounter any issues with email delivery.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a822d997a9

Is Octopus Deploy still down?

No, this incident was resolved 2026-02-26 05:47 UTC. For Octopus Deploy's live state, see https://down.guide/octopus.

How long did it last?

3h 56m, from 2026-02-26 01:51 UTC to 2026-02-26 05:47 UTC, by the times Octopus Deploy posted.

What was affected?

Octopus Deploy named Octopus Cloud, Control Center (billing.octopus.com), Sign-in/Sign-up (octopus.com).

What caused it?

Octopus Deploy hasn't published a root cause. If it does, it shows here.

Where does this come from?

Octopus Deploy's official status page, https://status.octopus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.