# Emails are currently not being delivered

- Provider: [Octopus Deploy](https://down.guide/octopus)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 56m
- started 2026-02-26 01:51 UTC
- Octopus Cloud, Control Center (billing.octopus.com), Sign-in/Sign-up (octopus.com)
- id: DWN-a822d997a9
- Official page: https://stspg.io/h6972d163hcg

## Updates from Octopus Deploy
### 2026-02-26 01:51 UTC: identified
Our upstream email provider is currently experiencing issues delivering emails from Octopus. This impacts all emails, including email verification during authentication, Octopus Cloud subscription invitations, and billing notifications.
We're currently investigating and will update this page when we know more.

### 2026-02-26 05:11 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-02-26 05:32 UTC: identified
Sign-in/sign-up emails have been restored. Note: emails will now be sent from donotreply@octopus.com

### 2026-02-26 05:47 UTC: resolved
Email services have now been restored. Please contact support@octopus.com if you encounter any issues with email delivery.

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