# Octopus Cloud service may be unavailable for some customers

- Provider: [Octopus Deploy](https://down.guide/octopus)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 49m
- started 2025-01-07 00:20 UTC
- id: DWN-e5d9f1a868
- Official page: https://stspg.io/z6klkz3v7t1p

## Updates from Octopus Deploy
### 2025-01-07 00:20 UTC: investigating
We are currently investigating the issue.

### 2025-01-07 01:17 UTC: identified
14 Instances are down at this time. We've identified the issue and are working to restore services as a matter of priority.

### 2025-01-07 01:55 UTC: monitoring
Root cause has been identified and mitigated. All Instances are now running. Further updates will be provided shortly.

### 2025-01-07 03:10 UTC: resolved
All affected Instances are now up and healthy.

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