# Unable to sign into Octopus ID

- Provider: [Octopus Deploy](https://down.guide/octopus)
- Level: confirmed
- Impact: Degraded
- lasted 6d 16h
- started 2024-10-09 05:26 UTC
- Octopus.com
- id: DWN-eeabfc457b
- Official page: https://stspg.io/jj8nxqlqpwb3

## Updates from Octopus Deploy
### 2024-10-09 05:26 UTC: monitoring
A recent configuration change to the Octopus ID Web Application Firewall (WAF) caused some customers to be unable to sign into their Octopus Cloud instance using Octopus ID.
The change has been rolled back and customers should be able to sign into Octopus ID and their Octopus Cloud instances again. 
We are monitoring, but if you are having issues, please get in touch at support@octopus.com

### 2024-10-15 22:03 UTC: resolved
This incident has been resolved.

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