# Subscription API - Creation Failures

- Provider: [OneSignal](https://down.guide/onesignal)
- Level: confirmed
- Impact: Partial outage
- lasted 2m
- started 2026-09-22 21:28 UTC
- id: DWN-087f2c0f20
- Official page: https://status.onesignal.com/incidents/01M35GAZEEMKKPMMRY4GM83WDC

## Updates from OneSignal
### 2026-09-22 21:05 UTC: investigating
\*\*What’s happening:\*\* Customers are unable to create new subscriptions
\*\*Who’s affected:\*\* All customers trying to create new subscriptions 
\*\*Current Status:\*\* We are investigating the issue

### 2026-09-22 21:19 UTC: monitoring
We have applied a mitigation that should resolve the impact. We are monitoring to confirm effectiveness.

### 2026-09-22 21:30 UTC: resolved
The issue has been resolved. All impacted systems are now operating normally.

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