# \[Dashboard & API\] - \[elevated error rates\]

- Provider: [OneSignal](https://down.guide/onesignal)
- Level: confirmed
- Impact: Partial outage
- lasted 52m
- started 2026-04-24 18:25 UTC
- id: DWN-76801bc6fa
- Official page: https://status.onesignal.com/incidents/01KQ0BT9J9XNRX63NRSC2HK0GH

## Updates from OneSignal
### 2026-04-24 18:25 UTC: investigating
\*\*What’s happening:\*\* Dashboard and API users currently experiencing sporadic instability
\*\*Who’s affected:\*\*
• All customers using the dashboard, creating messages in the dashboard
\*\*Current Status:\*\* We are investigating the issue and will provide an update in a few minutes
Update: we are scaling hardware resources to resolve this issue.

### 2026-04-24 19:16 UTC: resolved
The issue has been resolved. All impacted systems are now operating normally. 
Hardware resources have been scaled up.

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