# Dashboard - API latency increases

- Provider: [OneSignal](https://down.guide/onesignal)
- Level: confirmed
- Impact: Degraded
- lasted 46m
- started 2026-04-09 14:20 UTC
- id: DWN-7e3f609c18
- Official page: https://status.onesignal.com/incidents/01KNS9VVD7YE7XSTF83CPR414E

## Updates from OneSignal
### 2026-04-09 14:10 UTC: investigating
What’s happening: Dashboard and API request are increased
Who’s affected: All customers \_may\_ be affected
Current Status: We are investigating the issue and will provide an update in 10 minutes

### 2026-04-09 14:33 UTC: monitoring
We have identified the root cause and rolled a resolution. We’re currently monitoring and expect dashboard and API to work as expected again,
We will provide another update in 5 minutes

### 2026-04-09 15:06 UTC: resolved
The issue has been resolved. All impacted systems are now operating normally.

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