# Customers unable to view message events in user and subscription profiles

- Provider: [OneSignal](https://down.guide/onesignal)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-06-22 07:20 UTC
- id: DWN-94fbee4c00
- Official page: https://status.onesignal.com/incidents/01KVQ387T18K1AXD06NJE3K7C3

## Updates from OneSignal
### 2026-06-22 00:00 UTC: resolved
Due to an infrastructure issue, some customers were temporarily unable to view message events on the user and subscription profile pages. The issue has since been resolved.

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