# Message Delivery - Delayed inteligent/timezone notification deliveries

- Provider: [OneSignal](https://down.guide/onesignal)
- Level: confirmed
- Impact: Degraded
- lasted 31m
- started 2026-06-17 06:24 UTC
- id: DWN-9b28cdb638
- Official page: https://status.onesignal.com/incidents/01KVA40WAMBVKFWF06AXDPS1B5

## Updates from OneSignal
### 2026-06-17 06:24 UTC: investigating
\*\*What’s happening:\*\* Delivery of inteligent/timezone notifications will be delayed, we’re investigating the situation
\*\*Who’s affected:\*\*
• All customers \_may\_ be affected
\*\*Current Status:\*\* We are investigating the issue and will provide an update in 10 minutes

### 2026-06-17 06:38 UTC: identified
We have identified the root cause and are working towards a resolution.
We will provide another update in 15 minutes

### 2026-06-17 06:55 UTC: resolved
We have applied a mitigation that resolves the impact. We are monitoring to confirm effectiveness. Intelligent/timezone notifications were delayed for 45m.
\*\*No\*\* regular direct notifications were impacted.

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