# Degraded Performance affecting Agents API

- Provider: [OpenAI](https://down.guide/openai)
- Level: confirmed
- Impact: Degraded
- lasted 19m
- started 2026-09-14 23:20 UTC
- id: DWN-0f0e09a22c
- Official page: https://status.openai.com/incidents/01M2H3J1D6Y7RHAP49GRWGJAY0

## Updates from OpenAI
### 2026-09-14 20:30 UTC: monitoring
Since 1:30 PM Pacific Time on September 14, customers using the Agents API have experienced delays or been unable to start turns in managed sessions.

### 2026-09-14 23:28 UTC: monitoring
We have applied mitigations and are seeing recovery, but the service has not fully recovered. We are continuing to monitor recovery.

### 2026-09-14 23:39 UTC: resolved
The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.

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