# File upload errors in ChatGPT

- Provider: [OpenAI](https://down.guide/openai)
- Level: confirmed
- Impact: Degraded
- lasted 4h 53m
- started 2026-11-03 00:46 UTC
- id: DWN-1e8218712a
- Official page: https://status.openai.com/incidents/01M6FDZ89W4PKDS19K496J307G

## Updates from OpenAI
### 2026-11-03 00:46 UTC: identified
Some users are having trouble uploading files to ChatGPT or getting ChatGPT to read uploaded files.
We are working on implementing a mitigation.

### 2026-11-03 00:58 UTC: investigating
We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

### 2026-11-03 02:06 UTC: identified
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.

### 2026-11-03 02:51 UTC: monitoring
We’ve applied a mitigation and are monitoring the affected services to confirm recovery.

### 2026-11-03 05:39 UTC: resolved
All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

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