# Unable to create new ChatGPT Work threads in latest version of desktop app

- Provider: [OpenAI](https://down.guide/openai)
- Level: confirmed
- Impact: Partial outage
- lasted 6h 22m
- started 2026-10-07 05:31 UTC
- Codex in ChatGPT Desktop
- id: DWN-2e154b9d64
- Official page: https://status.openai.com/incidents/01M4ADHMMBK7K92NJFJ0DXRYJM

## Updates from OpenAI
### 2026-10-07 02:00 UTC: investigating
We are investigating the issue. Version 26.1002.51308 is affected

### 2026-10-07 05:54 UTC: identified
we have identified the issue, working on rolling back to the previous version.

### 2026-10-07 09:28 UTC: identified
We have identified the issue. We have released an updated app version for Linux and macOS. We are actively working to roll out the fix for Windows.

### 2026-10-07 11:06 UTC: identified
We are actively working on a fixed app version for Windows.

### 2026-10-07 11:53 UTC: resolved
We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version.

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