# Unable to open shared ChatGPT Project using direct link

- Provider: [OpenAI](https://down.guide/openai)
- Level: confirmed
- Impact: Degraded
- lasted 12h 6m
- started 2026-09-10 02:21 UTC
- Conversations
- id: DWN-45a9760787
- Official page: https://status.openai.com/incidents/01M24HYC9SX2Q4471EVMY6EXQE

## Updates from OpenAI
### 2026-09-10 02:21 UTC: investigating
We are investigating the issue for the listed services.

### 2026-09-10 06:01 UTC: identified
We are still implementing the mitigation.

### 2026-09-10 09:37 UTC: identified
We are still implementing the mitigation.

### 2026-09-10 12:06 UTC: monitoring
We have applied the mitigation and are monitoring the recovery.

### 2026-09-10 14:28 UTC: resolved
All impacted services have now fully recovered.

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