# Elevated errors for ChatGPT users in Europe

- Provider: [OpenAI](https://down.guide/openai)
- Level: confirmed
- Impact: Degraded
- lasted 2h 23m
- started 2026-09-11 07:53 UTC
- ChatGPT Work
- eu
- id: DWN-6e8d675cc9
- Official page: https://status.openai.com/incidents/01M27Q9GH7WVKNA61ZR3RDMSY5

## Updates from OpenAI
### 2026-09-11 07:53 UTC: identified
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.

### 2026-09-11 08:37 UTC: monitoring
We have applied the mitigation and are monitoring the recovery.

### 2026-09-11 10:16 UTC: resolved
All impacted services have now fully recovered.

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