# ChatGPT Work seeing elevated errors and latency

- Provider: [OpenAI](https://down.guide/openai)
- Level: confirmed
- Impact: Partial outage
- lasted 5h 24m
- started 2026-08-31 15:04 UTC
- ChatGPT Work
- id: DWN-849b2ad751
- Official page: https://status.openai.com/incidents/01M1C5M4K0WC8PPT0Z175RJA1E

## Updates from OpenAI
### 2026-08-31 15:04 UTC: identified
We have identified that users are experiencing elevated latency for the impacted services.
We are working on implementing a mitigation.

### 2026-08-31 15:21 UTC: identified
We have identified that users are experiencing elevated errors for the impacted services. Plus users are particularly impacted, where Work mode is currently unavailable.
We are working on implementing a mitigation.

### 2026-08-31 16:02 UTC: identified
User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing to work on a mitigation.

### 2026-08-31 17:01 UTC: identified
User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We
We are continuing work on implementing a mitigation.

### 2026-08-31 17:52 UTC: identified
User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work.
We are continuing work on implementing a mitigation.

### 2026-08-31 19:29 UTC: identified
User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work.
We are continuing work on implementing a mitigation.

### 2026-08-31 20:01 UTC: monitoring
We have applied a mitigation and are monitoring recovery.

### 2026-08-31 20:28 UTC: resolved
All impacted services have now fully recovered.

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