# Issues with login, signup, and ads

- Provider: [OpenAI](https://down.guide/openai)
- Level: confirmed
- Impact: Partial outage
- lasted 53m
- started 2026-10-01 18:46 UTC
- Login, Ads Manager, Ads API
- id: DWN-957589ce9a
- Official page: https://status.openai.com/incidents/01M3WCKTAN41RZ01SBRRTY4AYM

## Updates from OpenAI
### 2026-10-01 18:46 UTC: investigating
We are investigating an issue affecting login and signup. We will share further updates as we learn more.

### 2026-10-01 19:06 UTC: investigating
We are investigating issues affecting login, signup, and ads

### 2026-10-01 19:17 UTC: identified
We have identified that users are experiencing login issues for the impacted services.
We are working on implementing a mitigation.

### 2026-10-01 19:26 UTC: monitoring
We have applied the mitigation and are monitoring the recovery.

### 2026-10-01 19:39 UTC: resolved
All impacted services have now fully recovered.

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