# ChatGPT Work and Dots Errors

- Provider: [OpenAI](https://down.guide/openai)
- Level: confirmed
- Impact: Degraded
- lasted 13h 7m
- started 2026-11-05 15:25 UTC
- id: DWN-a123a598f4
- Official page: https://status.openai.com/incidents/01M6P50GPP1V98EF8MJ9SH393R

## Summary
OpenAI says users experienced elevated errors in ChatGPT Work and Dots services, starting around 15:25 UTC on November 5, 2026. It applied a mitigation at 17:05 UTC and resolved the incident at 04:31 UTC on November 6, 2026, stating all affected services are operating normally.

_Written by anthropic/claude-haiku-5.5 from OpenAI's own updates._

## Updates from OpenAI
### 2026-11-05 15:25 UTC: investigating
We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

### 2026-11-05 15:30 UTC: investigating
We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

### 2026-11-05 16:26 UTC: investigating
We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

### 2026-11-05 16:57 UTC: identified
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.

### 2026-11-05 17:05 UTC: monitoring
We’ve applied a mitigation and are monitoring the affected services to confirm recovery.

### 2026-11-06 04:31 UTC: resolved
All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

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