# Increased Error Rate For Pro and Plus Plan Conversations

- Provider: [OpenAI](https://down.guide/openai)
- Level: confirmed
- Impact: Degraded
- lasted 1h 9m
- started 2026-09-09 15:13 UTC
- Conversations
- id: DWN-c5f73d5e8f
- Official page: https://status.openai.com/incidents/01M23BNX5V1XT9P3NP0PX56FTN

## Updates from OpenAI
### 2026-09-09 14:51 UTC: investigating
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.

### 2026-09-09 15:44 UTC: monitoring
We have applied a mitigation and are monitoring the impacted services.

### 2026-09-09 16:21 UTC: resolved
All impacted services have now fully recovered.

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