# Degraded experience with ChatGPT app connections using CIMD

- Provider: [OpenAI](https://down.guide/openai)
- Level: confirmed
- Impact: Degraded
- lasted 50m
- started 2026-10-23 22:52 UTC
- id: DWN-da86c74b3e
- Official page: https://status.openai.com/incidents/01M5NFF94XCJ6CGTD4S78A9BEB

## Updates from OpenAI
### 2026-10-23 22:52 UTC: investigating
We are investigating the issue for the listed services.

### 2026-10-23 23:10 UTC: monitoring
We have applied the mitigation and are monitoring the recovery.

### 2026-10-23 23:17 UTC: monitoring
Some ChatGPT app connections experienced failures when connecting a new app or refreshing an existing connection. The affected authentication metadata endpoint is available again, and we are monitoring recovery.

### 2026-10-23 23:43 UTC: resolved
All impacted services have now fully recovered.

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