# SSO sign-in and SCIM provisioning issues

- Provider: [OpenAI](https://down.guide/openai)
- Level: confirmed
- Impact: Degraded
- lasted 19m
- started 2026-09-18 23:00 UTC
- id: DWN-dce4c97d31
- Official page: https://status.openai.com/incidents/01M2VBZB1RYSMXHZNRA25ZJ36X

## Updates from OpenAI
### 2026-09-18 22:40 UTC: identified
Some users are unable to sign in with single sign-on (SSO). User and group provisioning through SCIM is also affected.
We are working on implementing a mitigation.

### 2026-09-18 23:06 UTC: monitoring
We have applied the mitigation and are monitoring the recovery.

### 2026-09-18 23:18 UTC: resolved
All impacted services have now fully recovered.

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