# Degraded Performance of Dots on Enterprise

- Provider: [OpenAI](https://down.guide/openai)
- Level: confirmed
- Impact: Degraded
- lasted 2h 4m
- started 2026-10-22 18:51 UTC
- id: DWN-fa619813d4
- Official page: https://status.openai.com/incidents/01M5JF8DR3EGQJNTXPZ24AKX2G

## Updates from OpenAI
### 2026-10-22 18:51 UTC: investigating
Users are experiencing failures sending messages to dots.

### 2026-10-22 18:59 UTC: identified
Our teams have identified the issue and are actively implementing a mitigation. At this time the majority of impact is affecting enterprise customers.

### 2026-10-22 20:55 UTC: resolved
All impacted services have now fully recovered.

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