- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Signup, Login & Authorization, Signup, Login & Authorization
- Down Index
- 32of 100
What to do
Check whether you use Opsgenie Signup, Login & Authorization, Signup, Login & Authorization. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 29m it lasted.
Anything that failed between 2023-07-06 09:03 UTC and 2023-07-06 13:32 UTC may need a replay.Subscribe to Opsgenie's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=opsgenie works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Opsgenie 6
- investigating
We are investigating reports of errors during login for some customers that is impacting some Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Atlassian Bitbucket, Atlassian Access, Jira Product Discovery, and Atlassian Analytics Cloud customers. We will provide more details within the next hour.
provider
- investigating
We are investigating reports of errors during login for some customers that is impacting some Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Atlassian Bitbucket, Atlassian Access, Jira Product Discovery, and Atlassian Analytics Cloud customers. We will provide more details within the next hour.
provider
- investigating
We are investigating reports of errors during login for some customers that is impacting some Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Atlassian Bitbucket, Atlassian Access, Jira Product Discovery, and Atlassian Analytics Cloud customers. We will provide more details within the next hour.
provider
- identified
We are investigating reports of errors during login that is impacting some Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Atlassian Bitbucket, Atlassian Access, Jira Product Discovery, Compass, and Atlassian Analytics. We have identified the root cause and expect recovery shortly.
provider
- monitoring
We have identified the root cause of the errors during login and have mitigated the problem. We are now monitoring closely.
provider
- resolved
Between 07:31 UTC to 12:32 UTC, we experienced errors during login for Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Atlassian Bitbucket, Atlassian Access, Jira Product Discovery, Compass, and Atlassian Analytics. The issue has been resolved and the service is operating normally.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1c8b4c7e23
Is Opsgenie still down?
No, this incident was resolved 2023-07-06 13:32 UTC. For Opsgenie's live state, see https://down.guide/opsgenie.
How long did it last?
4h 29m, from 2023-07-06 09:03 UTC to 2023-07-06 13:32 UTC, by the times Opsgenie posted.
What was affected?
Opsgenie named Signup, Login & Authorization, Signup, Login & Authorization.
What caused it?
Opsgenie hasn't published a root cause. If it does, it shows here.
Where does this come from?
Opsgenie's official status page, https://opsgenie.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.