Skip to main content
Opsgenie

Degraded performance in Opsgenie and JSM operations

Degraded Lasted 10m · started · Opsgenie's page

Level
confirmed
Worst impact
Degraded
Down Index
13of 100

What to do

  • Check whether your product depends on Opsgenie. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 10m it lasted.

    Anything that failed between 2025-06-17 12:37 UTC and 2025-06-17 12:47 UTC may need a replay.
  • Subscribe to Opsgenie's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=opsgenie works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Opsgenie 3

  1. investigating

    We are investigating cases of degraded performance for some Jira Service Management and Opsgenie Cloud customers. We will provide more details within the next hour.

    provider

  2. monitoring

    We have identified the root cause of the performance degraded service and have mitigated the problem. We are now monitoring closely.

    provider

  3. resolved

    This incident has been resolved, and Jira Service Management and Opsgenie are back in operational mode.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1f6a0daa70

Is Opsgenie still down?

No, this incident was resolved 2025-06-17 12:47 UTC. For Opsgenie's live state, see https://down.guide/opsgenie.

How long did it last?

10m, from 2025-06-17 12:37 UTC to 2025-06-17 12:47 UTC, by the times Opsgenie posted.

What caused it?

Opsgenie hasn't published a root cause. If it does, it shows here.

Where does this come from?

Opsgenie's official status page, https://opsgenie.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.