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Opsgenie

Partial outage in ICC sessions due to network problem

Degraded Lasted 23m · started · Opsgenie's page

Level
confirmed
Worst impact
Degraded
Components
Incident Flow, Incident Flow
Down Index
16of 100

What to do

  • Check whether you use Opsgenie Incident Flow, Incident Flow. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 23m it lasted.

    Anything that failed between 2023-04-06 14:45 UTC and 2023-04-06 15:07 UTC may need a replay.
  • Subscribe to Opsgenie's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=opsgenie works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Opsgenie 2

  1. identified

    The problem is related to a misconfiguration on our network causing ICC sessions to fail. We are working on a fix and adjusting our network. Incident flow is continue to work without a problem and there is no data loss. We appreciate your patience as our teams continue with our investigations into the service interruption

    provider

  2. resolved

    Our engineers have been closely monitoring the platform and are declaring this incident resolved. Thank you for your patience.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-44a28a13ba

Is Opsgenie still down?

No, this incident was resolved 2023-04-06 15:07 UTC. For Opsgenie's live state, see https://down.guide/opsgenie.

How long did it last?

23m, from 2023-04-06 14:45 UTC to 2023-04-06 15:07 UTC, by the times Opsgenie posted.

What was affected?

Opsgenie named Incident Flow, Incident Flow.

What caused it?

Opsgenie hasn't published a root cause. If it does, it shows here.

Where does this come from?

Opsgenie's official status page, https://opsgenie.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.