Skip to main content
Opsgenie

EU OpsGenie API calls having intermittent routing issues

Partial outage Lasted 50m · started · Opsgenie's page

Level
confirmed
Worst impact
Partial outage
Components
Alert Flow
Regions
eu

What to do

  • Check whether you use Opsgenie Alert Flow in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 50m it lasted.

    Anything that failed between 2025-03-05 06:34 UTC and 2025-03-05 07:24 UTC may need a replay.
  • Subscribe to Opsgenie's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=opsgenie works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Opsgenie 2

  1. investigating

    We are aware of an issue where some API calls configured to use api.opsgenie.com/eu are intermittently returning a 404 error with the message 'no Route matched with those values'. API calls to api.eu.opsgenie.com and api.opsgenie.com (without /eu) are not affected. Our team is investigating this issue.

    provider

  2. resolved

    Issues where some API calls configured to use api.opsgenie.com/eu were intermittently returning a 404 error with the message 'no Route matched with those values' should now be resolved. API calls to api.eu.opsgenie.com and api.opsgenie.com (without /eu) were not affected at this time.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4f4f59abf6

Is Opsgenie still down?

No, this incident was resolved 2025-03-05 07:24 UTC. For Opsgenie's live state, see https://down.guide/opsgenie.

How long did it last?

50m, from 2025-03-05 06:34 UTC to 2025-03-05 07:24 UTC, by the times Opsgenie posted.

What was affected?

Opsgenie named Alert Flow in eu.

What caused it?

Opsgenie hasn't published a root cause. If it does, it shows here.

Where does this come from?

Opsgenie's official status page, https://opsgenie.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.