- Level
- confirmed
- Worst impact
- Degraded
- Components
- Reporting & Analytics
- Down Index
- 23of 100
What to do
Check whether you use Opsgenie Reporting & Analytics. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5d 7h it lasted.
Anything that failed between 2023-02-27 10:28 UTC and 2023-03-04 18:22 UTC may need a replay.Subscribe to Opsgenie's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=opsgenie works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Opsgenie 10
- investigating
Opsgenie "On Call Reports", "On Call Time Analytics" & "Total On Call Time per User" Analytics dashboards are not showing data. We are working to identify the root cause and we'll keep you posted with further updates.
provider
- investigating
We have identified the root cause and rolled out a fix for the last month of data. All data generated in the last month should be accessible. We have triggered the fix for the rest of the data and will update once the data is fully accessible.
provider
- investigating
We are continuing to investigate this issue.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- identified
Job triggered to fix rest of the data is taking more time then expected, we are actively monitoring it and will update once we have more information.
provider
- identified
Data is fixed for last six months and impacted dashboards can be generated with last six month of data. We will continue to work on fixing rest of the data and will update once we have more information.
provider
- identified
While we continue to fix the data, we have observed latency in data shown for a few of the other analytics dashboards. We will continue to work to fix the rest of the data and will update you once we have more information.
provider
- identified
While we continue to increase the data accessibility for the 3 impacted dashboards, customers can continue to use them for the last 6 months of data. Rest of the reporting dashboards are working as expected. We will keep you posted on further updates.
provider
- identified
The team is still working to increase the data accessibility for the 3 impacted dashboards. We will keep you posted on further updates.
provider
- resolved
For the 3 impacted dashboards, we have made data accessible for upto 1 year. For date ranges longer than 1 year, please reach out to the customer support. We will continue to monitor the system.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-785148edbe
Is Opsgenie still down?
No, this incident was resolved 2023-03-04 18:22 UTC. For Opsgenie's live state, see https://down.guide/opsgenie.
How long did it last?
5d 7h, from 2023-02-27 10:28 UTC to 2023-03-04 18:22 UTC, by the times Opsgenie posted.
What was affected?
Opsgenie named Reporting & Analytics.
What caused it?
Opsgenie hasn't published a root cause. If it does, it shows here.
Where does this come from?
Opsgenie's official status page, https://opsgenie.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.