Skip to main content
Opsgenie

Elevated 5XX errors in Schedule API at Opsgenie USA region

Degraded Lasted 0m · started · Opsgenie's page

Level
confirmed
Worst impact
Degraded
Regions
us

What to do

  • Check whether you use Opsgenie in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2024-12-16 17:18 UTC and 2024-12-16 15:30 UTC may need a replay.
  • Subscribe to Opsgenie's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=opsgenie works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Opsgenie 1

  1. resolved

    Our team has identified the issue in Schedule API between 15:30 UTC and 17:00 UTC. We saw performance degradation and 5XX errors in response. Faulty deployment has been reverted quickly in the USA region and rapid recovery is seen. We are monitoring the system for a full recovery right now. The Schedule API is up and running again without any data loss.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-907943280a

Is Opsgenie still down?

No, this incident was resolved 2024-12-16 15:30 UTC. For Opsgenie's live state, see https://down.guide/opsgenie.

How long did it last?

0m, from 2024-12-16 17:18 UTC to 2024-12-16 15:30 UTC, by the times Opsgenie posted.

What was affected?

Opsgenie named in us.

What caused it?

Opsgenie hasn't published a root cause. If it does, it shows here.

Where does this come from?

Opsgenie's official status page, https://opsgenie.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.