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Opsgenie

Increased delays on all flows in EU region

Degraded Lasted 6h 11m · started · Opsgenie's page

Level
confirmed
Worst impact
Degraded
Components
Alert Flow, Email Notification Delivery, SMS Notification Delivery, Voice Notification Delivery, Mobile Notification Delivery, Heartbeat Monitoring, Incoming Integration Flow, Outgoing Integration Flow, Signup, Login & Authorization, Web Application
Regions
eu

What to do

  • Check whether you use Opsgenie Alert Flow, Email Notification Delivery, SMS Notification Delivery, Voice Notification Delivery and 6 more in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6h 11m it lasted.

    Anything that failed between 2023-06-26 06:25 UTC and 2023-06-26 12:36 UTC may need a replay.
  • Subscribe to Opsgenie's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=opsgenie works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Opsgenie 8

  1. investigating

    Our platform is experiencing some delays for all system in EU region. Team is actively working on it to mitigate the delays. We'll keep you posted with further updates.

    provider

  2. investigating

    The team has identified the cause of the problem and actively working on it to mitigate the delays.

    provider

  3. identified

    The issue has been identified and a fix is being implemented.

    provider

  4. identified

    We are continuing on a fix for the issue.

    provider

  5. identified

    We detected delays in login flow. We identified the problem and working on fix.

    provider

  6. identified

    Due to extreme load, we are experiencing problem in cache layer. Our team is actively addressing the problem and working on implementing a fix as quickly as possible. We appreciate your patience.

    provider

  7. monitoring

    Our engineering team has implemented fixes. We are monitoring all systems. Thank you for your patience.

    provider

  8. resolved

    Our engineers have been closely monitoring the platform and are declaring this incident resolved. Thank you for your patience.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9999a49c8f

Is Opsgenie still down?

No, this incident was resolved 2023-06-26 12:36 UTC. For Opsgenie's live state, see https://down.guide/opsgenie.

How long did it last?

6h 11m, from 2023-06-26 06:25 UTC to 2023-06-26 12:36 UTC, by the times Opsgenie posted.

What was affected?

Opsgenie named Alert Flow, Email Notification Delivery, SMS Notification Delivery, Voice Notification Delivery and 6 more in eu.

What caused it?

Opsgenie hasn't published a root cause. If it does, it shows here.

Where does this come from?

Opsgenie's official status page, https://opsgenie.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.