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Opsgenie

Opsgenie SAML login at eu region is not working

Partial outage Lasted 34m · started · Opsgenie's page

Level
confirmed
Worst impact
Partial outage
Components
Signup, Login & Authorization
Regions
eu
Down Index
30of 100

What to do

  • Check whether you use Opsgenie Signup, Login & Authorization in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 34m it lasted.

    Anything that failed between 2024-02-27 14:25 UTC and 2024-02-27 14:58 UTC may need a replay.
  • Subscribe to Opsgenie's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=opsgenie works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Opsgenie 3

  1. investigating

    Opsgenie SAML Login functionality is not working at only EU region due to signature verification error at login certificates. Already logged in customers haven't been affected by the error.

    provider

  2. monitoring

    The team has identified the issue causing the signature validation error at EU SAML Login. The fix has been started to deploy and SAML login activities are being monitored by team currently

    provider

  3. resolved

    We fixed the problem and verified that there are no more login issues.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b0f7749dfa

Is Opsgenie still down?

No, this incident was resolved 2024-02-27 14:58 UTC. For Opsgenie's live state, see https://down.guide/opsgenie.

How long did it last?

34m, from 2024-02-27 14:25 UTC to 2024-02-27 14:58 UTC, by the times Opsgenie posted.

What was affected?

Opsgenie named Signup, Login & Authorization in eu.

What caused it?

Opsgenie hasn't published a root cause. If it does, it shows here.

Where does this come from?

Opsgenie's official status page, https://opsgenie.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.