# Opsgenie SAML login at eu region is not working

- Provider: [Opsgenie](https://down.guide/opsgenie)
- Level: confirmed
- Impact: Partial outage
- lasted 34m
- started 2024-02-27 14:25 UTC
- Signup, Login & Authorization
- eu
- id: DWN-b0f7749dfa
- Official page: https://stspg.io/nbq9p5rlw4dv

## Updates from Opsgenie
### 2024-02-27 14:25 UTC: investigating
Opsgenie SAML Login functionality is not working at only EU region due to signature verification error at login certificates. Already logged in customers haven't been affected by the error.

### 2024-02-27 14:42 UTC: monitoring
The team has identified the issue causing the signature validation error at EU SAML Login. The fix has been started to deploy and SAML login activities are being monitored by team currently

### 2024-02-27 14:58 UTC: resolved
We fixed the problem and verified that there are no more login issues.

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