# Is Optimizely down?

**No known problems: Optimizely's status page says operational** (Operational; last read 2026-11-06 19:01 UTC; source: [official status page](https://status.optimizely.com))

## Open incidents
_No open incidents._

## Components
- Optimizely Support / E-mail: Operational
- Campaign (Omnichannel Marketing Solution) - EMEA Region / E-mail dispatch: Operational
- Digital Experience Cloud Service - APAC Region / Australia East: Operational
- Digital Experience Cloud Service - EMEA Region / North Europe: Operational
- Digital Experience Cloud Service - NA Region / Canada East: Operational
- Search and Navigation - APAC Region / Singapore: Operational
- Search and Navigation - EMEA Region / Norway East: Operational
- Search and Navigation - NA Region / Canada East: Operational
- Content Recommendations - APAC Region / Content Recommendations API: Operational
- Content Recommendations - EMEA Region / Content Recommendations API: Operational
- Content Recommendations - NA Region / Content Recommendations API: Operational
- Optimizely Data Platform - APAC Region / ODP Application: Operational
- Optimizely Data Platform - EMEA Region / ODP Application: Operational
- Optimizely Data Platform - NA Region / ODP Application: Operational
- Feature Experimentation / Application UI: Operational
- Web Experimentation / Integrations: Operational
- Performance Edge / Data file build and Prop: Operational
- General / Optimizely Identity: Operational
- Content Marketing Platform / Library: Operational
- Content Recommendations - CAEA Region / Content Recommendations API: Operational
- Optimizely Opal / Opal Chat: Operational
- Optimizely Public Websites / Optimizely main website - Optimizely.com: Operational
- CMS SaaS - APAC Region / Australia East: Operational
- CMS SaaS - EMEA Region / North Europe: Operational
- CMS SaaS - NA Region / East US: Operational
- Edge Delivery / Manifest Creation: Operational
- AI Optimization / Contextual Bandits: Operational
- Product Recommendations - EMEA Region - Sweden / Product Recommendations Portal/UI: Operational
- Product Recommendations - NA Region - US / Product Recommendations Portal/UI: Operational
- Product Recommendations - EMEA Region - UK / Product Recommendations Portal/UI: Operational
- Optimizely Connect Platform - APAC Region / Portal UI: Operational
- Optimizely Connect Platform - EMEA Region / Portal UI: Operational
- Optimizely Connect Platform - NA Region / Portal UI: Operational
- Optimizely Analytics / app.netspring.io: Operational
- Optimizely Support / Telephone: Operational
- Campaign (Omnichannel Marketing Solution) - EMEA Region / Bounce management: Operational
- Digital Experience Cloud Service - APAC Region / Australia Southeast: Operational
- Digital Experience Cloud Service - EMEA Region / West Europe: Operational
- Digital Experience Cloud Service - NA Region / Canada Central: Operational
- Search and Navigation - EMEA Region / Sweden Central: Operational
- Search and Navigation - NA Region / US East: Operational
- Search and Navigation - APAC Region / Australia East: Operational
- Content Recommendations - APAC Region / Content Recommendations Management Interface: Operational
- Content Recommendations - EMEA Region / Content Recommendations Management Interface: Operational
- Content Recommendations - NA Region / Content Recommendations Management Interface: Operational
- Optimizely Data Platform - APAC Region / Event Collection: Operational
- Optimizely Data Platform - EMEA Region / Event Collection: Operational
- Optimizely Data Platform - NA Region / Event Collection: Operational
- Feature Experimentation / Datafile Build Service: Operational
- Web Experimentation / Snippet Delivery: Operational
- Performance Edge / Edge Decider (CDN worker): Operational
- General / Optimizely Admin Center: Operational
- Content Marketing Platform / Plan: Operational
- Content Recommendations - CAEA Region / Content Recommendations Management Interface: Operational
- Optimizely Opal / Opal Backend: Operational
- Optimizely Public Websites / World Developer Forum - world.optimizely.com: Operational
- CMS SaaS - EMEA Region / UAE North: Operational
- CMS SaaS - NA Region / East US 2: Operational
- AI Optimization / Multi-Armed Bandits: Operational
- Product Recommendations - EMEA Region - Sweden / Product Recommendations Data ingestion and processing: Operational
- Product Recommendations - NA Region - US / Product Recommendations Data ingestion and processing: Operational
- Product Recommendations - EMEA Region - UK / Product Recommendations Data ingestion and processing: Operational
- Optimizely Connect Platform - APAC Region / App development services: Operational
- Optimizely Connect Platform - EMEA Region / App development services: Operational
- Optimizely Connect Platform - NA Region / App development services: Operational
- Optimizely Analytics / analytics.optimizely.com: Operational
- Optimizely Support / Support Portal - optimizely.com/support: Operational
- Campaign (Omnichannel Marketing Solution) - EMEA Region / Tracking: Operational
- Digital Experience Cloud Service - APAC Region / Japan East: Operational
- Digital Experience Cloud Service - EMEA Region / Norway East: Operational
- Digital Experience Cloud Service - NA Region / East US: Operational
- Search and Navigation - EMEA Region / UK South: Operational
- Search and Navigation - NA Region / US West: Operational
- Optimizely Data Platform - APAC Region / Data Ingestion and Processing: Operational
- Optimizely Data Platform - EMEA Region / Data Ingestion and Processing: Operational
- Optimizely Data Platform - NA Region / Data Ingestion and Processing: Operational
- Feature Experimentation / SDKs: Operational
- Web Experimentation / Snippet Building: Operational
- Content Marketing Platform / Requests: Operational
- Optimizely Opal / Opal Tools: Operational
- Optimizely Public Websites / Nuget CMS/Commerce package feed - nuget.optimizely.com: Operational
- AI Optimization / Adaptive Audiences: Operational
- Product Recommendations - EMEA Region - Sweden / Product Recommendations Tracker and Recommendations Engine: Operational
- Product Recommendations - NA Region - US / Product Recommendations Tracker and Recommendations Engine: Operational
- Product Recommendations - EMEA Region - UK / Product Recommendations Tracker and Recommendations Engine: Operational
- Optimizely Connect Platform - APAC Region / App runtime: Operational
- Optimizely Connect Platform - EMEA Region / App runtime: Operational
- Optimizely Connect Platform - NA Region / App runtime: Operational
- Campaign (Omnichannel Marketing Solution) - EMEA Region / Online versions of mailings: Operational
- Digital Experience Cloud Service - APAC Region / Southeast Asia: Operational
- Digital Experience Cloud Service - EMEA Region / Sweden Central: Operational
- Digital Experience Cloud Service - NA Region / East US 2: Operational
- Search and Navigation - EMEA Region / North Europe: Operational
- Optimizely Data Platform - APAC Region / Core App Experiences: Operational
- Optimizely Data Platform - EMEA Region / Core App Experiences: Operational
- Optimizely Data Platform - NA Region / Campaigns: Operational
- Feature Experimentation / Results Page: Operational
- Web Experimentation / Recommendations: Operational
- Content Marketing Platform / Open API: Operational
- Optimizely Opal / Opal Agents: Operational
- Optimizely Public Websites / Search & Navigation Demo Portal - find.optimizely.com: Operational
- Campaign (Omnichannel Marketing Solution) - EMEA Region / Hosting of images and files: Operational
- Digital Experience Cloud Service - EMEA Region / UK South: Operational
- Digital Experience Cloud Service - NA Region / North Central US: Operational
- Optimizely Data Platform - NA Region / Core App Experiences: Operational
- Feature Experimentation / Event Pipeline: Operational
- Web Experimentation / App UI: Operational
- Content Marketing Platform / Analytics: Operational
- Optimizely Opal / Opal Retrieval Engine: Operational
- Campaign (Omnichannel Marketing Solution) - EMEA Region / Campaign user interface: Operational
- Digital Experience Cloud Service - EMEA Region / UAE North: Operational
- Digital Experience Cloud Service - NA Region / West US: Operational
- Digital Experience Cloud Service - Management Portal: Operational
- Feature Experimentation / Optimizely REST API: Operational
- Web Experimentation / Visual Editor: Operational
- Campaign (Omnichannel Marketing Solution) - EMEA Region / Campaign APIs (REST, HTTP, SOAP): Operational
- Digital Experience Cloud Service - NA Region / West US 2: Operational
- Feature Experimentation / Experiment Collaboration: Operational
- Web Experimentation / DCP: Operational
- Campaign (Omnichannel Marketing Solution) - EMEA Region / Campaign E-Mail Submission via SMTP: Operational
- Feature Experimentation / Full Stack (Legacy): Operational
- Web Experimentation / List Attributes: Operational
- Campaign (Omnichannel Marketing Solution) - EMEA Region / Campaign Secured File Transfer Service (SFTP): Operational
- Web Experimentation / Preview Mode: Operational
- Feature Experimentation / Results API: Operational
- Campaign (Omnichannel Marketing Solution) - EMEA Region / Custom Web- and Landing Pages: Operational
- Web Experimentation / Results API: Operational
- Feature Experimentation / Events API: Operational
- Campaign (Omnichannel Marketing Solution) - EMEA Region / Scheduled Jobs: Operational
- Web Experimentation / Events API: Operational
- Feature Experimentation / Event Export: Operational
- Web Experimentation / Event Export: Operational
- Optimizely Graph - APAC Region: Operational
- Optimizely Graph - EMEA Region: Operational
- Optimizely Graph - NA Region: Operational
- Optimizely Graph - UAEN Region: Operational
- Configured Commerce – APAC Region: Operational
- Configured Commerce – EMEA Region: Operational
- Configured Commerce – NA Region: Operational
- Configured Commerce: Product Information Management (PIM) – NA Region: Operational

## Last 90 days
- Incidents: 21 on 16 days
- Median duration: 2h 52m; longest: 21h 38m
- Median time to acknowledge after down.guide's first evidence: n/a
- Postmortem rate for partial or major outages: 0%

## Recent incidents
- **Optimizely**: [Optimizely Digital Experience Platform (DXP) - TLS 1.0 and 1.1 Deprecation for Apex Domain Redirects](https://down.guide/optimizely/DWN-53ec84ba9b) (Maintenance; lasted 8d 1h; started 2026-10-29 08:00 UTC; Australia East, North Europe, Canada East +14; apac, au, ca, eu)
- **Optimizely**: [Content Graph Performance Degredation](https://down.guide/optimizely/DWN-20948912f7) (Degraded; lasted 2h 33m; started 2026-10-28 17:27 UTC; Optimizely Graph - APAC Region, Optimizely Graph - EMEA Region, Optimizely Graph - NA Region +1; apac, eu)
- **Optimizely**: [Asset uploads failing in Optimizely CMP and DAM](https://down.guide/optimizely/DWN-743ad4f20d) (Partial outage; lasted 15h 22m; started 2026-10-27 15:51 UTC; Library, Plan, Requests)
- **Optimizely**: [Degraded Performance - CMS Edit Mode in DXP](https://down.guide/optimizely/DWN-f07446286f) (Degraded; lasted 1h 32m; started 2026-10-23 14:14 UTC; North Europe, Sweden Central; eu)
- **Optimizely**: [Optimizely Campaign: Campaign user interface](https://down.guide/optimizely/DWN-4b575be355) (Degraded; lasted 3h 19m; started 2026-10-22 11:17 UTC; Campaign user interface)
- **Optimizely**: [ODP EU Region - Impact due to Snowflake incident](https://down.guide/optimizely/DWN-4e7dc0b2e4) (Degraded; lasted 12h 30m; started 2026-10-21 19:07 UTC; ODP Application, Data Ingestion and Processing, Core App Experiences; eu)
- **Optimizely**: [Degraded Snippet Publishing Performance](https://down.guide/optimizely/DWN-23091868db) (Degraded; lasted 3h 4m; started 2026-10-15 10:35 UTC; Snippet Building)
- **Optimizely**: [Elevated GraphQL API errors and delayed data ingestion in ODP – US region](https://down.guide/optimizely/DWN-93fb97e12d) (Partial outage; lasted 0m; started 2026-10-13 18:10 UTC; us)
- **Optimizely**: [Content Graph Performance Degradation](https://down.guide/optimizely/DWN-a2a11c7312) (Degraded; lasted 17m; started 2026-10-09 13:24 UTC; Optimizely Graph - APAC Region, Optimizely Graph - EMEA Region, Optimizely Graph - NA Region +1; apac, eu)
- **Optimizely**: [Data processing delays in EMEA](https://down.guide/optimizely/DWN-a812b323c5) (Degraded; lasted 0m; started 2026-10-06 17:00 UTC; eu)
- **Optimizely**: [Optimizely Graph - All region's production clusters experienced failed stored queries](https://down.guide/optimizely/DWN-1ac85ccf5d) (Degraded; lasted 4h 10m; started 2026-09-30 13:57 UTC; Optimizely Graph - APAC Region, Optimizely Graph - EMEA Region, Optimizely Graph - NA Region +1; apac, eu)
- **Optimizely**: [Optimizely Graph - USEA production clusters experiencing intermittent availability issues](https://down.guide/optimizely/DWN-5ff3b9d7cf) (Degraded; lasted 2h 52m; started 2026-09-23 14:21 UTC; Optimizely Graph - NA Region)
- **Optimizely**: [CMP: Data Not Loading in Plan, Resources, Library, and Other Modules (GCP Stack)](https://down.guide/optimizely/DWN-eeb9cf1b40) (Partial outage; lasted 1h 44m; started 2026-09-20 11:24 UTC; Library, Plan, Requests +1)
- **Optimizely**: [Optimizely Identity is redirecting users to the wrong SSO login page.](https://down.guide/optimizely/DWN-a1e8422af5) (Degraded; lasted 4m; started 2026-09-17 22:23 UTC; Optimizely Identity)
- **Optimizely**: [Delay of E-Mails Submitted via SMTP API](https://down.guide/optimizely/DWN-1da7449f3b) (Degraded; lasted 23m; started 2026-09-16 08:33 UTC; Campaign E-Mail Submission via SMTP)
- **Optimizely**: [CMP Analytics Data Not Displaying](https://down.guide/optimizely/DWN-44da8b33cd) (Degraded; lasted 21h 38m; started 2026-09-08 07:34 UTC; Analytics)
- **Optimizely**: [SSL trust issue causing login failures across multiple DXP environments](https://down.guide/optimizely/DWN-000b8d6270) (Partial outage; lasted 7h 18m; started 2026-09-02 08:05 UTC; Australia East, East US; au, us)
- **Optimizely**: [CMP and DAM are inaccessible](https://down.guide/optimizely/DWN-27f1f8f709) (Major outage; lasted 2h 49m; started 2026-09-02 05:00 UTC; Library, Plan, Requests +2)
- **Optimizely**: [Service degradation due to network connectivity issue in Southeast Asia](https://down.guide/optimizely/DWN-a671839ff4) (Degraded; lasted 2h 22m; started 2026-08-25 05:15 UTC; Singapore, Australia East, Australia East; apac, au)
- **Optimizely**: [CMP: Assets are missing from DAM post upload](https://down.guide/optimizely/DWN-e95aff10d3) (Degraded; lasted 4h 9m; started 2026-08-24 06:53 UTC; Library)

More: [history](https://down.guide/optimizely/history), [feed](https://down.guide/feed?provider=optimizely), [badge](https://down.guide/badge/optimizely.svg), JSON: https://down.guide/api/v1/providers/optimizely

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