# DXP Management Portal & Configured Commerce - Site Management Degradation in PaaS Portal & Mission Control

- Provider: [Optimizely](https://down.guide/optimizely)
- Level: confirmed
- Impact: Degraded
- lasted 50m
- started 2026-06-12 14:50 UTC
- Digital Experience Cloud Service - Management Portal, Configured Commerce – APAC Region, Configured Commerce – EMEA Region +1
- apac, eu
- id: DWN-05b7ba6ea1
- Official page: https://stspg.io/l0l09lvp1r0z

## Updates from Optimizely
### 2026-06-12 14:50 UTC: investigating
We are aware of an ongoing incident with one of our third party vendors that could cause site management-related API calls to fail and/or errors to be displayed. CDN cached traffic and security features are not impacted. We will continue to monitor the situation along with our vendor and will continue to post updates here as they become available.

### 2026-06-12 15:03 UTC: identified
Our vendor has confirmed the issue has been identified and a fix is being implemented.

### 2026-06-12 15:09 UTC: monitoring
Our vendor has confirmed that a fix has been implemented and they are monitoring the results. We will continue to monitor the situation closely.

### 2026-06-12 15:24 UTC: monitoring
System performance should be restored but we will continue to monitor closely.

### 2026-06-12 15:40 UTC: resolved
Our vendor has confirmed this issue has been resolved

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