# Optimizely Graph - One of our USEA production clusters have intermittent availability issues

- Provider: [Optimizely](https://down.guide/optimizely)
- Level: confirmed
- Impact: Degraded
- lasted 13h 49m
- started 2026-05-06 12:49 UTC
- Optimizely Graph - EMEA Region
- eu
- id: DWN-0c953252bd
- Official page: https://stspg.io/j547zrltzfys

## Updates from Optimizely
### 2026-05-06 12:49 UTC: investigating
We are experiencing intermittent availability issue for the Optimizely Graph service, for one of the USEA production clusters. Our team is working on mitigating actions. We'll provide new updates.

### 2026-05-06 13:10 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-05-06 14:05 UTC: identified
We are continuing to work on a fix for this issue. Thank you for your patience!

### 2026-05-06 14:51 UTC: monitoring
The cluster is performing better now and we are continuing to monitor. Thank you for your patience!

### 2026-05-07 02:38 UTC: resolved
This incident has been resolved.

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