# B2B Environment down, not accessible - Multiple environments affected

- Provider: [Optimizely](https://down.guide/optimizely)
- Level: confirmed
- Impact: Degraded
- lasted 1h 31m
- started 2026-11-09 09:57 UTC
- Configured Commerce – EMEA Region
- eu
- id: DWN-191a1370bc
- Official page: https://stspg.io/2sw6f75wmz0z

## Updates from Optimizely
### 2026-11-09 09:57 UTC: investigating
We are currently investigating this issue.

### 2026-11-09 10:00 UTC: identified
The issue has been identified and a fix is being implemented. Thank you for your patience!

### 2026-11-09 10:19 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-11-09 10:19 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-11-09 11:27 UTC: resolved
This incident has been resolved.

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