# ODP EU Region - Impact due to Snowflake incident

- Provider: [Optimizely](https://down.guide/optimizely)
- Level: confirmed
- Impact: Degraded
- lasted 12h 30m
- started 2026-10-21 19:07 UTC
- ODP Application, Data Ingestion and Processing, Core App Experiences
- eu
- id: DWN-4e7dc0b2e4
- Official page: https://stspg.io/ms9f56kq6vg8

## Updates from Optimizely
### 2026-10-21 19:07 UTC: identified
ODP Reports, campaigns and exports are impacted due to a Snowflake EU incident. Real-time segments are unaffected.

### 2026-10-21 22:25 UTC: monitoring
Snowflake services in the EU are returning to normal operation. The data processing lag in ODP has cleared. We are monitoring the situation.

### 2026-10-22 07:36 UTC: resolved
The Snowflake issue affecting the EU region has been resolved. Data processing has caught up, and reports, exports, segments, and campaigns are working normally. Recurring campaigns paused during the incident have resumed, and they have completed their missed runs.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).