# DXP - Multiple environments returning error 503 - Affecting only Non-production environments

- Provider: [Optimizely](https://down.guide/optimizely)
- Level: confirmed
- Impact: Degraded
- lasted 6h 1m
- started 2026-08-14 02:38 UTC
- id: DWN-67c262e4e5
- Official page: https://stspg.io/2lstvx9xwmqt

## Updates from Optimizely
### 2026-08-14 02:38 UTC: investigating
We're investigating DXP multiple environments returning error 503 - affecting only non-production environments.

### 2026-08-14 03:06 UTC: identified
Our Engineering team has identified the root cause and is actively working on a resolution.

### 2026-08-14 05:15 UTC: identified
We are implementing the fix and have confirmed the impact affects a limited subset of clients.

### 2026-08-14 08:39 UTC: resolved
This incident has been resolved.

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