# Performance degration for image delivering, tracking and online version

- Provider: [Optimizely](https://down.guide/optimizely)
- Level: confirmed
- Impact: Degraded
- lasted 1h 24m
- started 2026-08-06 15:04 UTC
- Tracking, Online versions of mailings, Hosting of images and files
- id: DWN-91adb95e4e
- Official page: https://stspg.io/j891dhjw4r8q

## Updates from Optimizely
### 2026-08-06 15:04 UTC: investigating
We are currently investigating an issue with degraded performance for image delivery, processing of tracking requests and delivery of online version.

### 2026-08-06 15:09 UTC: identified
We have put a mitigation at place, so the mentioned services should be fully available again.
The problem started around 16:38 CEST.
Mitigation was activated at 17:00 CEST.
We are continuing to our investigation.

### 2026-08-06 15:51 UTC: monitoring
The performance problems didn't show up again. The mitigation is no longer needed and will be removed.
We are still monitoring.

### 2026-08-06 16:28 UTC: resolved
Systems are running stable with the mitigation removed.
The incident has been resolved.

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