# Content Recommendations - Intermittent Dashboard Issues in APAC region

- Provider: [Optimizely](https://down.guide/optimizely)
- Level: confirmed
- Impact: Degraded
- lasted 1h 41m
- started 2026-04-09 08:50 UTC
- Content Recommendations Management Interface
- apac
- id: DWN-e81d1a04a8
- Official page: https://stspg.io/4x9ghd03klfh

## Updates from Optimizely
### 2026-04-09 08:50 UTC: investigating
We have identified an intermittent issue impacting Content Recommendations dashboard. Currently, a part of requests to the reporting dashboard may fail for a subset of customers. 
This incident is confined to the administrative dashboard only. End-user delivery, including recommendations and widgets, remains fully operational.
We are working toward a resolution and appreciate your patience. New updates will be shared when available.

### 2026-04-09 09:16 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-09 10:31 UTC: resolved
This incident has been resolved.

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