# CMP: Assets are missing from DAM post upload

- Provider: [Optimizely](https://down.guide/optimizely)
- Level: confirmed
- Impact: Degraded
- lasted 4h 9m
- started 2026-08-24 06:53 UTC
- Library
- id: DWN-e95aff10d3
- Official page: https://stspg.io/3230wmn18mvh

## Updates from Optimizely
### 2026-08-24 06:53 UTC: investigating
We are investigating reports of assets not appearing in the DAM following a successful upload in CMP. Our Engineering team is actively working to determine the cause and scope of impact.
Uploaded assets are not believed to be lost — we will confirm this as the investigation progresses. We're trying our utmost to share another update as soon as possible.

### 2026-08-24 08:20 UTC: monitoring
A fix has been implemented and we're currently monitoring the results.

### 2026-08-24 11:01 UTC: resolved
The incident has been resolved.

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