# CMP: Data Not Loading in Plan, Resources, Library, and Other Modules (GCP Stack)

- Provider: [Optimizely](https://down.guide/optimizely)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 44m
- started 2026-09-20 11:24 UTC
- Library, Plan, Requests +1
- id: DWN-eeb9cf1b40
- Official page: https://stspg.io/l72f0sq5vn9c

## Updates from Optimizely
### 2026-09-20 11:24 UTC: investigating
We are currently investigating an issue affecting the Optimizely Content Marketing Platform (CMP), where data is failing to load across multiple modules — including Plan, Resources, and Library — for a subset of customers on the GCP stack.
Our Engineering team has been engaged and is actively investigating the root cause. We understand the impact this has on your workflows and appreciate your patience while we work toward a resolution.
We will provide a follow-up update as soon as new information becomes available.

### 2026-09-20 11:29 UTC: identified
The issue has been identified and a fix is being implemented

### 2026-09-20 11:51 UTC: monitoring
A fix has been implemented and we're now monitoring the results.

### 2026-09-20 13:08 UTC: resolved
This incident has been resolved.

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