# Delayed Data Processing in NA Region

- Provider: [Optimizely](https://down.guide/optimizely)
- Level: confirmed
- Impact: Degraded
- lasted 1d
- started 2026-06-29 12:15 UTC
- Data Ingestion and Processing, Campaigns
- us
- id: DWN-f10825907f
- Official page: https://stspg.io/qg3x22slmwc6

## Updates from Optimizely
### 2026-06-29 12:15 UTC: investigating
We are currently investigating delays in data processing affecting customers in the North America (NA) region. As a result, some data may take longer than usual to be reflected in the platform, and time-sensitive operations such as continuous campaign execution may be delayed.
Our engineering team is actively investigating the issue. We apologize for any inconvenience.

### 2026-06-29 14:55 UTC: monitoring
We have identified and resolved the issue. Data processing has returned to normal, and queued data is being processed.
Continuous campaign execution and other time-sensitive operations have resumed normal operation. Our team is actively monitoring the system to confirm full stability.

### 2026-06-30 12:35 UTC: resolved
This incident has been resolved.

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