# Flags permission issue.

- Provider: [Optimizely](https://down.guide/optimizely)
- Level: confirmed
- Impact: Major outage
- lasted 1h 48m
- started 2026-05-20 09:42 UTC
- Application UI, Optimizely REST API
- id: DWN-f262e55f21
- Official page: https://stspg.io/gwqp5cnrq7h0

## Updates from Optimizely
### 2026-05-20 09:42 UTC: investigating
We are currently investigating the issue.

### 2026-05-20 10:01 UTC: investigating
We are continuing to investigate this issue.

### 2026-05-20 10:10 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-20 11:30 UTC: resolved
This incident has been resolved.

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