# Oracle Cloud Infrastructure Virtual Cloud Network (VCN) \| Multiple Regions \| 2e52437c

- Provider: [Oracle Cloud](https://down.guide/oracle-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2023-11-07 22:57 UTC
- me
- id: DWN-0f41c335f6
- Official page: https://ocistatus.oraclecloud.com/#/incidents/ocid1.oraclecloudincident.oc1.phx.amaaaaaavwew44aa7plrnb776kzvq3ibck4b5jgh4chzs5q53j32cwhfd7ya

## Updates from Oracle Cloud
### 2023-11-07 22:57 UTC: resolved
Nov 07 22:57 UTC 
 Resolved - We have mitigated the issue affecting Oracle Cloud Infrastructure (OCI) services in the UAE Central (Abu Dhabi), South Africa (Johannesburg), Spain Central (Madrid), and Mexico Central (Queretaro) regions and have confirmed that all services have been restored.
 Customer Impact: Customers may have been unable to use or connect to some OCI services in the affected regions.
Further updates will be provided as events warrant.
 Reference Number: 2e52437c
 Nov 07 22:31 UTC 
 Identified - We have identified an issue affecting some Oracle Cloud Infrastructure (OCI) services in the UAE Central (Abu Dhabi), South Africa Central (Johannesburg), Spain Central (Madrid), and Mexico Central (Queretaro) regions. We have implemented a mitigating fix and are starting to see service recovery. We are continuing to monitor the environment at this time. We will provide regular status updates as we have more information to share.
 Customer Impact: Customers may be unable to use or connect to some OCI services in the region.
Further updates will be provided as events warrant.
 Reference Number: 2e52437c
 Nov 07 22:10 UTC 
 Investigating - We are actively investigating a potential issue which may be impacting some Oracle Cloud Infrastructure (OCI) services in the UAE Central (Abu Dhabi), South Africa Central (Johannesburg), Spain Central (Madrid), and Mexico Central (Queretaro) regions.
We will provide regular status updates as we have more information to share.
 Customer Impact: Pending
Further updates will be provided as events warrant.
 Reference Number: 2e52437c

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