# Oracle Identity Cloud \| US West (Phoenix) \| CN-1585993

- Provider: [Oracle Cloud](https://down.guide/oracle-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2023-10-26 07:01 UTC
- us
- id: DWN-0f9c8fb961
- Official page: https://ocistatus.oraclecloud.com/#/incidents/ocid1.oraclecloudincident.oc1.phx.amaaaaaavwew44aa5e5fq4fjsaeb6j5dqodohb6bxemilmqqzfo4ih72lnlq

## Updates from Oracle Cloud
### 2023-10-26 07:01 UTC: resolved
Oct 26 07:01 UTC 
 Resolved - We have mitigated the issue affecting the US West (Phoenix) region.
 Customer Impact: If you are still experiencing issues, please contact Customer Support.
Further updates will be provided as events warrant.
 Start Time : October 26, 2023 01:47 UTC
 End Time : October 26, 2023 06:21 UTC
 Reference Number: CN-1585993
 Oct 26 06:29 UTC 
 Identified - We have mitigated the customer impact in 2 of 3 availability domains in the US West (Phoenix) region. We are continuing to investigate intermittent failures in the remaining availability domain.
 Customer Impact: Some customers may experience intermittent failures while logging in to the US West (Phoenix) region.
Further updates will be provided as events warrant.
 Start Time : October 26, 2023 01:47 UTC
 Reference Number: CN-1585993
 Oct 26 04:52 UTC 
 Investigating - We are starting to see recovery for the issue that was impacting Oracle Identity Cloud in the US West (Phoenix) region. We will continue to provide regular status updates as we have more information to share.
 Customer Impact: Customers may experience delays in their backend or unable to log in to their compute nodes when using their service.
Further updates will be provided as events warrant.
 Start Time : October 26, 2023 01:47 UTC
 Reference Number: CN-1585993
 Oct 26 03:39 UTC 
 Investigating - We're investigating an issue with Oracle Identity Cloud in the US West (Phoenix) region.
 Customer Impact: Customers may experience delays in their backend or unable to log in to their compute nodes when using their service.
Further updates will be provided as events warrant.
 Start Time : October 26, 2023 01:47 UTC
 Reference Number: CN-1585993

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